Pupil Welfare

We ask parents to keep us informed of relevant medical needs or information. It is very important that we know information about conditions such as asthma, allergies, hearing or sight impairments, eczema, diabetes or epilepsy. Please advise us promptly of any changes which may affect your child’s medical, social, emotional and psychological well-being at school.

Parent Contact Details

It is very important that we are able to contact parents in case of illness or in an emergency. We ask that the parents inform us of their work and home telephone numbers and the name, address and telephone number of a friend or relative who could be contacted in an emergency. It is also very important that in the event that contact details change, the school is informed of any changes. If you wish to make any updates please use the Pupil Contact Form and submit it to the school office.

Head Lice

All schools experience head lice outbreaks from time to time. Scratching the head is a common indication that a child may have nits (eggs) or live lice (insects). If we identify a child having nits, we shall inform you by sending a letter home requesting that you arrange treatment. The entire family should be treated with the recommended shampoo or lotion and children should return to school only when this has been done. If live lice are identified, we shall ask you to collect your child from school as this is the period in which the lice can infect others. Lice pass from one child to another and lay their eggs in clean hair. Please try not to be embarrassed if your child has head lice, the lice prefer clean hair and it is no reflection on personal or family hygiene.

Swimming and Verrucae

Children suffering from verrucae must have a plaster over each one and wear a proper verrucae sock when swimming at the Porchester Centre.


If it is necessary for your child to visit hospital following an accident, we shall notify you by telephone and ask if you can arrange to transport your child. In cases of emergency we will call an ambulance or use our own cars.

Child Protection

St. James & St. John is committed to safeguarding and promoting the welfare of all its pupils. The school's Safeguarding Policy and Child Protection Policy details the procedures that the school has put in place to ensure that staff are protecting children from harm and promoting their welfare.

Data Protection

St. James and St. John is commited to a policy of protecting the rights and privacy of individuals, including pupils, staff and others, in accordance with the Data Protection Act (1998). We recognise that we do hold personal information about pupils and parents and we handle this information sensitvely and with care. More details can be found in the school's Data Protection Policy.

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© St. James & St. John CoE Primary School, 4 Craven Terrace, London, W2 3QD